Privacy Policy

Last Updated: January 15, 2024

Your privacy is important to us at Speedy (collectively "Speedy", "we", "us", or "our"). It forms a basis for earning your trust. We are committed to safeguarding, preserving, and respecting your privacy rights. This online privacy policy (the "Policy") describes how we collect, use, disclose, and secure the personal information we gather about you through our websites—stwdirect.com (the "Site"), our applications and when you interact with us as a customer or otherwise (collectively, the "Services").

For purposes of this Policy, personal information means data that classifies as personal information, personal data, personally identifiable information, or similar terms under applicable data privacy and security laws and regulations. It does not include data excluded or exempted from those laws and regulations. Nothing in this Policy will constitute an admission or evidence that any particular data privacy or information security law or regulation applies to Speedy generally or in any specific context.

This Policy expressly incorporates any privacy notices we may issue to supplement this Policy. Depending on your residency, a supplemental state-specific Privacy Notice may apply to you. Unless supplemental notices expressly provide otherwise, in the event of any conflict between this Policy and additional privacy notices, this Policy governs.

By accessing, browsing, downloading, or otherwise using the Services, you confirm that you have read, understood, and agreed with this Policy. If you do not agree to this Policy, you may not use the Services. Amendments to this Policy will be posted at this URL and will be effective when posted. Your continued use of our Services after the amendments are posted constitutes your agreement to those changes. Please read this statement carefully and check back regularly for any amendments.

Your use of our Services, and any dispute over privacy, is subject to this Policy and our Terms of Use incorporated by reference into this Policy.

If you have any questions or concerns about our personal information policies or practices, you can contact us in the methods described in the "Contact Us" section below.

Collection of Information

Sources of Personal Information

Speedy collects your personal information from the following categories of sources:

• Directly from you. For example, we obtain information from you when you fill out forms, provide us information at our stores, online, over the phone, or when using one of our apps, purchase or receive products or services from us, or choose to participate in certain programs.

• Indirectly from you. For example, from observing and analyzing your actions on our website, our apps, our advertisements, or social media websites.

• From service providers and/or third parties that provide consumer information services related to Speedy's known or potential customers.

Purpose for Collection of Personal Information

We may use or disclose the personal information we collect for one or more of the following purposes:

• To fulfill or meet the reason you provided the information. For example, if you share your name and contact information to purchase our products or services, we will use that information to process your order and facilitate installation and delivery of our products or services. We may also save your information to facilitate future purchases and services or process returns.

• To process your requests, purchases, transactions, and payments and prevent transactional fraud. For example, we use your name, contact information, and payment information to facilitate the sale of products and services.

• To present our Site and applications, and the contents and provide information and notices (e.g., updates) related thereto. For example, we use your IP address or GPS location, to present the appropriate Site to you and identify your nearest store location.

• To notify consumers of tires, wheels, and related products that have been recalled by a manufacturer or a governmental entity, including the United States Department of Transportation, and facilitate the recall of such products.

• To perform analytics on our customer base. For example, we may use your name, online identifiers, or other contact information to better understand the characteristics of customers.

• To perform targeted advertising to you or other similar potential customers.

• To determine customer conversion rates of various online and marketing activities.

• To provide, support, personalize, and develop our Website, products, and services.

• To create, maintain, customize, and secure your relationship and account with us.

• To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.

• To personalize your experience on our Site.

• To deliver content and product and service offerings relevant to potential customers, including targeted offers and ads through our website, third-party sites, and via email or text message (with consent, where required by law).

• To learn about our customers' experiences with our services and what they say and think about Speedy.

• To manage our communication and outreach to our existing customers.

• To help maintain the operation, safety, security, and integrity of our Site, our products and services, databases and other technology assets, and business.

• For testing, research, analysis, and product development, including to develop and improve our Site, our products, and services.

• To verify your identity and protect against error and fraud.

• To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.

• As described to you when collecting your personal information or as otherwise set forth in applicable law.

• To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Speedy's assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Speedy about our customers is among the assets transferred.

Speedy will provide you notice if it collects additional categories of personal information or uses previously collected personal information for additional purposes.

Use of Cookies, Trackers, Web Beacons

We may send one or more Cookies to your computer or other device. We may also use other similar technologies such as tracking pixels, tags, or similar tools when you visit our Services. These technologies can collect data regarding your operating system, browser type, device type, screen resolution, IP address, and other technical information, as well as navigation events and session information as you interact with our Services. This information allows us to understand how you use some Services.

What Types of Cookies Do We Use and Why?

The following chart lists the different types of Cookies that we and our service providers and third parties use on the Site, examples of who serves those Cookies and links to the privacy notices and opt-out information of those Cookie servers.

Types of Cookies, Their Purpose, and Who Serves Them

• Essential

  • Purpose: These Cookies are required for the operation of the Site and enable you to move around the Site and use its features. Disabling these Cookies can negatively impact the performance of the Site.

  • Who Serves: Amazon Web Services

• Functionality

  • Purpose: These Cookies are used to recognize you when you return to the Site. This enables us to personalize content for you and remember your preferences. These Cookies also enable your interactions with the Site such as emailing us and customer support chat.

  • Who Serves: Adobe, LivePerson

• Analytics, Performance, and Research

  • Purpose: These Cookies, beacons, and pixels allow us to analyze activities on the Site. They can be used to improve the functioning of the Site. For example, these Cookies recognize and count the number of visitors and see how they move around the Site. Analytics Cookies also help us measure the performance of our advertising campaigns to help us improve them and to optimize the content on the Site for those who engage with our advertising.

  • Who Serves: Dynatrace, Adobe

• Social Networking

  • Purpose: These Cookies are used to enable you to share pages and content that you find interesting on our Site through third-party social networking and other websites. These Cookies may also be used for advertising purposes.

  • Who Serves: Facebook, Oracle

• Advertising

  • Purpose: These Cookies and pixels are used to deliver relevant ads, track ad campaign performance, and track email marketing. They allow us to target advertising to users who have visited our Site.

  • Who Serves: Xandr, Google

• Security

  • Purpose: These Cookies help ensure that user data is secure and protect against malicious activities. They may be used for authentication and fraud prevention.

  • Who Serves: Cloudflare, Symantec

• Preference

  • Purpose: Preference cookies are used to store user preferences to provide a more personalized experience on our Site. For example, they may remember your language or region.

  • Who Serves: Yandex, Cookiebot

How Long Do Cookies Stay on My Device?

Some Cookies operate from the time you visit the Site until the end of that particular browsing session. These Cookies, which are called "Session Cookies," expire and are automatically deleted when you close your Internet browser. Some Cookies will stay on your device between browsing sessions and will not expire or automatically delete when you close your Internet browser. These Cookies are called "Persistent Cookies" and the length of time they will remain on your device will vary from Cookie to Cookie. Persistent Cookies are used for a number of purposes, such as storing your preferences so that they are available for your next visit and to keep a more accurate account of how often you visit the Site, how your use of the Site may change over time, and the effectiveness of advertising efforts.

Managing Cookies

You can control how Speedy uses cookies and other tracking technologies by changing your browser and mobile device preferences or settings. Most browsers and mobile devices allow you to review the cookies that are on your device, block certain cookies, and delete cookies. If you choose to block all Cookies (including Essential Cookies), you may not be able to access all or parts of the Services. You can find out more about Cookies and how to manage them by visiting www.AboutCookies.org.

Other Websites and Links

This Site contains links and references to other sites, including social media sites. Speedy is not responsible for the privacy practices, security measures, or the content of such websites.

Linked Site's Privacy Policies

The Synchrony Car Care credit application form is managed and maintained by Synchrony Financial. Any and all data collected by Synchrony Financial is governed by Synchrony Financial's privacy policy.

Speedy's eBay marketplace is managed by eBay Inc. Speedy and eBay collect and maintain your personal information provided on Speedy's eBay marketplace. All data maintained by eBay from these orders will be governed by eBay's privacy policy. All data maintained by Speedy from these orders will be governed

by this Policy.

Google Maps is managed and maintained by Google LLC. Any and all data collected by Google through your use of Google Maps is governed by Google's privacy policy.

Security

This Site utilizes reasonable security measures and technologies to prevent the loss, unauthorized access, misuse, or alteration of the information under our control. Although we are committed to protecting the privacy of your information, we cannot and do not guarantee absolute security. Please do your part to protect your information by keeping your software patched, using updated anti-virus or anti-malware software, using personal firewalls, and an updated unique complex password.

Choice and Opt Out

You may opt-out of receiving marketing communications from us by clicking the unsubscribe link at the bottom of a marketing email or by submitting an unsubscribe request at [link]. Upon receiving your request, we will promptly remove you from marketing correspondence. Please note, however, that we may still contact you for non-marketing purposes.

Children's Privacy

This Site is not intended for persons under the age of 16 years. We do not knowingly collect, maintain, or use personal information from children under the age of 13. If we become aware that a child under the age of 13 has submitted personal information to us through the Site, we will immediately delete such information.

Contacting Our Administrators

If you have any questions about this Policy, please contact us by email at speedytirewholesale@gmail.com or at Speedy, 806 E Main St, Lincolnton, NC 28092.